YOUR PRIVACY MATTERS
We're committed to protecting your privacy and ensuring you have a positive experience on Alphyre.
Last Updated: November 15, 2024
1. Introduction
Welcome to Alphyre ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy practices, please contact us.
Alphyre is a comprehensive crypto trading intelligence platform designed to provide traders with real-time market insights, news sentiment analysis, and blockchain analytics.
2. Information We Collect
A. Information You Provide Directly
- •Account Registration: When creating an Alphyre account, we collect your email address, username, and wallet address.
- •Profile Information: Optional profile details like name and preferences.
- •Communication Data: Messages, feedback, and support requests you send us.
- •Payment Information: Solana wallet addresses for subscription payments (processed securely).
B. Information Collected Automatically
- •Usage Data: Pages viewed, features used, search queries, and interaction patterns.
- •Device Information: Device type, operating system, browser type, and IP address.
- •Cookies and Analytics: We use cookies and similar technologies to improve your experience.
C. Blockchain Data
- •Public Wallet Information: When you use our wallet tracker, we access and display publicly available blockchain data.
- •No Private Keys: We never collect, store, or access your private keys or seed phrases.
3. How We Use Your Information
We use your information for the following purposes:
- •Provide, maintain, and improve our services
- •Process subscriptions and payments
- •Send important account and service updates
- •Respond to your inquiries and support requests
- •Analyze usage patterns to enhance user experience
- •Detect and prevent fraud and security issues
- •Comply with legal obligations
4. Data Security
Alphyre implements comprehensive security measures to protect your information:
- •HTTPS encryption for all data transmission
- •Secure password hashing and storage
- •Regular security audits and penetration testing
- •Access controls and authentication mechanisms
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- •Right to Access: Request a copy of your personal data
- •Right to Deletion: Request deletion of your account and associated data
- •Right to Correction: Update or correct inaccurate information
- •Right to Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at: hello@alphyre.io
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of Alphyre.
Types of cookies: Session cookies, persistent cookies, and analytics cookies for improving our services.
7. Third-Party Sharing
We do NOT sell your personal information. We may share information with:
- •Service Providers: Payment processors, analytics platforms, and hosting services under strict confidentiality agreements
- •Legal Requirements: When required by law or to protect our rights
- •Business Transfers: In case of merger, acquisition, or asset sale
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Alphyre Privacy Team
Email: hello@alphyre.io